Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Reach Out to Our Expert Team Today!
We are here to assist you with any inquiries or support you may need. Your questions are important to us, and we look forward to connecting with you!
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Contacting us is easy! Simply fill out the form below with your details and message, and our team will respond as soon as possible. We appreciate your interest in our services and look forward to assisting you.
At our company, we believe that communication is key to building strong relationships with our clients. Whether you have questions about our services, need support, or want to discuss a potential project, we are here to help. Our dedicated team is ready to assist you with any inquiries you may have. Please provide us with your contact information and a brief message, and we will ensure that your request is handled promptly and efficiently. Thank you for considering us for your AI needs!
Our customer support team is available to assist you with any inquiries. We strive to respond to all messages within 24 hours, ensuring you receive the information you need in a timely manner.
We appreciate your interest in our services and look forward to connecting with you! Your feedback is important to us, and we are eager to assist you with your needs.